Barcelona apartments
Best comfort and locations.

Before arriving in Barcelona

How to book an apartment?

At the selected apartment's web page, you should click on the "Book now" button and fill out the booking form. After that, in order to confirm the reservation, you should make the downpayment for the indicated amount, normally 15% of the total rent. Payment can be made by bank transfer or by credit card. Once we receive the payment, we will send you an e-mail with the confirmation of the booking.

Is it safe to pay by credit card?

Payment is done directly through the bank's electronic facilities, which dispose of the latest online security. Under no circumstances RentTheSun.com or any of its employees have access to your credit card information.

When is the booking confirmed?

The booking will be confirmed when we receive the payment of 15% of the total price of the rental and after RentTheSun.com sends you the confirmation e-mail.

Will the booking fee be returned if we cancel the booking?

No, the booking fee will not be returned, not even in the case of force majeure. We recommend clients to take out a travel insurance.

Can I bring any pets?

No, no pets are allowed in the apartments.

Can I get a cradle for my baby?

Yes, there are free cradles available in almost all apartments, but you should warn us in advance.

When you arrive in Barcelona

How will I know how to find the apartment?

When the booking is confirmed, you will receive the exact details of the apartment's address and the instructions on how to get there via e-mail, both in English and in Spanish.

What time should I arrive at the apartment?

Between 15:00h and 20:00h (although ocasionally you can enter earlier depending on whether the apartment was occupied the day before). Arrivals after 20:00h have a surcharge of 20€ and in some apartments arrivals after 23:00h have a surcharge of 50€. You should confirm your time of arrival during the days before your arrival.

When and where will I receive the keys of the apartment?

When you arrive at the apartment the caretaker will give you the keys and show you the apartment.

How should I pay?

The remaining 85% of the rental price must be paid in cash when you arrive at the apartment.

Do I need to pay a deposit?

Yes, you will need to pay a deposit at the time you arrive. This amount will be returned when you leave the apartment, providing there is no damage to the apartment. The amount depends on the apartment.

Do I need to bring anything?

You do not need to bring any towels or bed linen. These will be provided when you arrive.

Who should I contact in the case of an emergency during my stay?

In case you have any problems or questions.regarding the apartment you should contact the caretaker that gave you the keys. Moreover, you can contact RentTheSun.com for anything else you might need.

Before leaving Barcelona

What time must I leave the apartment?

You can stay in the apartment until 11:00h in the morning. However, certain flexibility is possible depending on the apartment's next occupancy.

When will my deposit be refunded?

When the keys are returned and after checking that there is no damage to the apartment or its contents.

Will it be possible for an invoice to be issued?

Of course, if you request the invoice at least 24 hours in advance.