At the apartment's web page, you click on the "Book now" button and fill out the booking form. After that, in order to confirm the reservation, you pay 15-20% of the total rent. Payment can be made by bank transfer or by credit card. Once we receive the payment, we will send you an e-mail with the confirmation of the booking.
Payment is done directly through the bank's electronic facilities, which is up to date regarding online security. Under no circumstances will RentTheSun.com or any of its employees have access to your credit card information.
The booking will be confirmed when we receive the payment of 15-20% of the total rental price, and after RentTheSun.com sends you the confirmation e-mail.
It depends on the cancellation policy of each apartment. If nothing is stated on the apartment’s profile, the amount paid to make the reservation will not be refunded.
No, no pets are allowed in the apartments.
Yes, there are free cradles available in almost all apartments. You should inform us about this in advance.
When the booking is confirmed, you will receive an email with the address of the apartment and instructions of how to get there.
Between 15:00h and 20:00h (you could enter earlier depending on whether the apartment was occupied the day before). Arrivals after 20:00h have a surcharge of 20 euro and in some apartments arrivals after 23:00h have a surcharge of 50 euro. You should confirm your time of arrival as soon as you know it.
When you arrive at the apartment the owner will give you the keys and show you the apartment.
The remaining ammount of the rental price must be paid in cash when you arrive at the apartment. Many of the apartments may also be paid with your credit card.
Yes, you will need to pay a deposit at the time you arrive. This amount will be returned when you leave the apartment, providing there is no damage. The amount depends on the apartment.
You do not need to bring any towels or bed linen. These will be in your apartment when you arrive. This is also the case for kitchen equipment etc. in many of our apartments
If you have any problems or questions regarding the apartment, you should contact the person that gave you the keys. Moreover, you can contact RentTheSun.com for anything else you might need.
You can stay in the apartment until 11:00h in the morning. However, some flexibility is possible depending on the apartment's next occupancy.
When the keys are returned and after checking that there is no damage to the apartment or its contents.
Of course, if you request the invoice at least 24 hours in advance.